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Good experience here in Allu Somerset outlet. Qian Fan is friendly and assisted me well. Sold my Dior bag at a decent price.

Excellent service by zoe and professional at doing her job. Will comeback here soon to sell more items!

Impressive service by Jennifer , the item price was also justified and all transactions were legit and smoothly handled by the Allu staff. I pooped over Somerset branch and it was centrally located and not too hard to find.

First time here in Tampines branch. Prompt and kind service. Highly recommended 👍🏻

Fuss free transaction!

First time visiting the store. Zoe is very professsional and the whole process was quick and fuss free.

the transaction was done very smoothly and she manage to help me get the best price for both my bags which i appreciated. very highly recommended.

Great service from Aaron.

Private and comfortable environment. Aaron was attentive and helpful throughout the whole process. Highly recommended.

good service, prompt reply and price quotation is reasonable

good service, prompt and the price quotation is reasonable

Great experience! Very professional explaining details that need to be noted about product. Will come again ☺️

Firstly visiting ALLU and the experience was pleasant 😄 My consultant Catherine explain to me patiently the process and how are the items price determine. Recommend to come over if you have items that you looking to sell off !

Smooth experience dealing with the SA, prices are transparent and straightforward.

I love my experience with ALLU Tampines. I would likecto say thank you very .uch to B Catherine Oliveriro. She is very friendly, knowledgeable and courtesy throughout the session I m with her.

Zoe was very helpful in explaining and the whole selling process went seamlessly

Excellent interaction with Aaron Ng. This gentleman has the knowledge skills and gives good advisory comments. Certainly a nice experience at ALLU Orchard.

Customer service is very friendly and the transaction was very smooth. She tried to accommodate to my walk-in despite having an appointment. Would come again in the future. Thank you so much Zoe.

Jennifer is friendly and professional.

Very pleasant experience and reasonable valuation. Catherine was very helpful.

Catherine Olivero is very professional and helpful. Transaction was very smooth. Thank you for your help, Catherine!!

Very friend and nice Catherine who always provides very good additional informative knowledge on different brands

The staff are friendly and professional..fuss free on the transaction

Mdm Catherine was welcoming and tried her best to get the most out of the deal. At the end of the day, she ensures both parties are satisfied. Thank you for your exceptional service.

Catherine is very polite and patient 😁 love chatting with her

Catherine is extremely friendly and a pleasure to deal with. She is also very knowledgeable when it comes to the resale of luxury items, and her expertise gave me a lot of confidence throughout the process. Highly recommended for anyone looking for honest and professional service.

Superb quality service from Catherine. Professional and makes us feel comfortable during our time here .

Efficient, quick,convenient..Good service

Lyn was very professional and helpful. Fast deal with reasonable price. Highly recommended for hassle free transaction.

Katherine is friendly, helpful and knowledgeable in her works. Love and enjoy her service so much! Not to mention the ambience and cleanliness of the place! Will definitely come back for my next sales of my used bags!

My first experience selling items. Catherine is very friendly and sincere. She explains the procedures clearly and in great details. I felt very reassured and grateful for her patience.

Came back to sell my bags with ALLU Tampines. Catherine is very Friendly, meticulous. She tried her best to give me the best offer. Thank you

Excellent customer service by Miss Lyn Wong!

I was served by Jennifer and was really impressed with her service. She was helpful, detailed, and took the time to explain everything clearly. Thank you so much!

Lyn was very nice and detailed explaining about the process. It was a smooth transaction. Definitely will come back!

Cosy environment, friendly staff. Location is nearby my place, convenient.

Very friendly staff and fast in checking the item

Very good experience. Catherine was Professional throughout the whole process. Thank you for rendering such good service

I m being served by Catherine in Tampines One. She is knowledgeable, patience and meticulous. It was a good experience for me, hassle free transaction.

Catherine is very nice & polite👍🏻Will recommend more friends to her😊

Catherine (TampinesOne) has been serving me well throughout my process.she was experienced and patience .will come back again definitely.

A very good experience for a first timer. Catherine was very friendly, detailed and meticulous in explaining the process. She tried her best to offer best price for me too. Kudos to Catherine for her great customer service

Good experience. Fast evaluation and professional.

First visit at Tampines outlet. Customer service was excellent! Pricing was fair.Couldn't be more satisfied.A shout out to Catherine who attended to me. She's professional, friendly and efficient. Truly an asset.

Highly recommend for those looking to quickly sell off your luxury items. Valuation was satisfactory for me.

A reliable place to sell your luxury items

I was served by Miss Lyn Wong. First impression was fantastic. She was warm, friendly and polite. She explained in full details and even coming in thru the door, she would knock the door out of courtesy. I admire her good personality and services rendered. Please keep up the good performance. Thumbs up.

Catherine was really lovely and helpful in processing the item! Store is really stunning and I love the ambience. Great first time experience! Thank you!

I was really impressed by how attentive and efficient the staff was. They made the whole first experience a smooth and pleasant one

Catherine is very detail and helpful !Will definitely recommend more friends here .

I had a great experience @ Allu Tampines. Catherine assisted me and she was amazing. She made the whole process so smooth and easy. Super professional, friendly and helpful.Thank you so much for the wonderful service! ❤️

Experience was great. Staff was friendly and helpful. There is privacy and the place is comfortable. Most importantly, I found ALLU to be very professional.

very helpful and friendly service as usual. Catherine is really helpful.

Compared with other stores, Allu somerset gives a better price!The friendly front desk staff & Manager provided their professional And comfortable deal!Highly recommend:)

Great service, super fast deal! The room was so cosy and Catherine was so professional.

Smooth and fast transaction. Catherine was very nice in facilitating the entire service

I have a good experience selling my luxury bag, Catherine is very helpful, professional, patience and sincere.Highly recommended if you need to sell your luxury item.

I had a great experience selling my bag here. The process was smooth and Qian Fan was friendly and professional. She explained everything clearly and offered a fair price. The whole process was seamless and quick. Excellent service from start to finish! Highly recommend! 😊

Served by Ms Lyn at the store during my appointment. While the process takes time, she handle my bags well and they are meticulous in checks. Ms Lyn is very warm and gives an excellent service.

Zoe was so friendly and make me comfortable in communicating with her. Selling my item was a breeze. Amazing service👍

Had a great experience at Allu Tampines. Catherine was very patient and provided excellent service. She took the time to explain everything clearly and made the whole process smooth. Really appreciate her professionalism and friendly attitude.

Fast and efficient service. Got paid out on the same day.

Very nice and professional staff, quotes a good price for all my pre loved goods

Helpful and explains clearly

Great session experience with Catherine at Tampines Allu. Thank u for making the process enjoyable. Great customer service.

Great experience

Had a really good experience at Allu Novena with Zoe, Jennifer and Christina (over the phone). I brought them 5 bags and 1 card holder on 2 separate occasions and I felt the buy-out prices they offered were fair. The authentication process took quite a while (both times I stayed for about 90 minutes) but I’d much deal with a company that takes authentication seriously than one that rushes through the process and is bound to misjudge fake items for real. After all, they are in the business of reselling luxury pre-owned items. If they buy in fakes (even if by mistake), then they’re reselling fakes. The payout was fast. I received it via PayNow in less 10 minutes after I left the shop. The ladies were very professional and direct, both over the phone and in person. I had a great time on both occasions. Highly recommend!

Fuss-free and quick experience at ALLU and centrally located in Orchard - the value designer Aaron Ng was very patient and transparent with me on the typical pricing for certain designer and branded bags, and a great conversationalist.

I would say it was an excellent customer service from the moment we step into the shop.We bought in our pre-loved Chanel bag and Longines watch and was served by Ms ReginaConsidering both items are more than 20 years, we still manage to get a decent price for them.Ms. Regina was friendly and patienceWould recommend if you need a place to sell your luxury item.

I have been served by Aaron Ng and he is very good and friendly.

Lyn was fantastic, very knowledgeable about the products. I feel very at ease with her, and sold one of my bags

Fast and efficient service

Bought a couple of old luxury items in and got a rather decent price for them considering they are all at least 7 years old. Service was top notch and Lyn who served me was lovely.Payout was immediate on the day itself too. Would recommend if you need a place to sell your luxury item.

Thumbs for excellent customer service. Staff Regina is friendly and the process in selling my pre-loved bag is hassle-free. Gave a fair market rate and yap it’s sold to ALLU. Highly recommended!

Wonderful experience dealing with Ria.

Great experience selling at Allu! The process is fuss free and efficient

I was served by Jennifer to sell 4 of my bags. She was very friendly and helpful and had extended her service to me very, very well to ensure that I am comfortable with what I had come for. It was a very private and personalised service at Allu Somerset. I will consider to come again should I have some more to sell. Thanks Jennifer!😊😊

Lynn was nice and thorough in explaining the process how they assess the items and manage my expectations on the prices offered well. Very professional and courteous.

Ria assisted me with the process and she was very friendly and warm. Smooth process. Would come back to Allu again.

Always a pleasure selling with ALLU. Regina is highly professional and knowledgeable. She does her best for her customers!

Fantastic!! Jennifer is very friendly, helpful, she makes me feel comfortable. We even had a good chat! Thank you.

I am writing to sincerely commend Ms. Jennifer Goh for the exceptional service she provided during my recent visit to your store to sell my branded bag.Jennifer was incredibly professional, friendly, and efficient throughout the entire process. She handled the evaluation with great expertise and ensured that I received a fair and satisfying price. Her honesty and transparent communication made me feel confident and well taken care of.What impressed me most was her warm attitude and genuine interest in helping customers. Jennifer made the experience smooth, comfortable, and even enjoyable—something I truly appreciate.Employees like Jennifer are a valuable asset to your brand. Please extend my heartfelt thanks to her for her dedication and excellent customer service. Because of her, I will not hesitate to return and recommend your shop to others.Warm regards,Yvonne Yeo

Title: Exceptional Service at ALLU Singapore Novena Velocity - Ria is a Star!I recently sold two luxury bags at the ALLU Singapore Novena Velocity branch, and I couldn't be happier with the entire experience. The process was smooth and efficient, but what truly set this experience apart was the exceptional service I received from Ria. From the moment I walked in, Ria's warmth and welcoming demeanor made me feel completely at ease. Her professionalism, kindness, and genuine care were outstanding. I've never felt so welcomed and valued as a customer; every interaction was a joy. Ria's exceptional service made selling my bags a truly positive and memorable experience. Thank you, Ria, and the ALLU team for your outstanding service! I highly recommend ALLU Singapore Novena Velocity.

service was efficient and a pleasant experience overall

Great environment and Jennifer is very helpful

Karen was very nice and lovely lady. She evaluated the bags gently and professionally. I recommend this ALLU SG Orchard branch for anyone in need of selling your bags. Thank you so much Karen for super friendly experience. 😃

Lucky to be able to walk-in without an appointment. Attended by Lyn and love her service mentality. Conscientious and professional.

Pleasantly good experience. Thanks to Regina who had made me feel welcome and at ease throughout.I will be back and certainly recommend ALLU services

Lyn was friendly and patience! Good service!

Ria offers great service !

Lyn has been helpful from the start of the query stage all the way to appraising the item and selling. Was a smooth transaction. Will come again.

Great service from Aaron! He is friendly, helpful, and went above and beyond to ensure my bags and watch price were met. Highly recommend!

Jennifer was very friendly and helpful!! She’s very professional and willing to help me make negotiations rather than just letting go of a customer. Really impressed by how ALLU works! Thank you!

Staff Zoe was very fast and efficient with the transaction, and she explained to me clearly on the entire procedure. It is fast and simple.

smooth, fast and friendly service

Very pleasant experience as compared to other place. Ria from novena branch is friendly and knowledgeable.

It was a fuss free and easy transaction.

The lady is very nice and friendly (Sorry I forgot her name). She is very approachable. Love her great service. Fast and professional. Thank you so much Allu Novena.

Very efficient & easy to deal. Explains throughout the whole process. Very friendly. Recommended!

Karen was fast, professional and friendly. Really satisfied with the service here!

First time at Allu. Pleasant and fuss free. Jennifer was the one that served me and she was friendly and patient throughout the whole process! 🙂

Served by catherine very polite and honest in assisting me.

Jennifer is helpful in all aspects of the explanations

First time at ALLU, exceptional customer service by Zoe. Very good experience!

I recently sold two of my watches through Regina at Allu, and the process was smooth, transparent, and efficient. Regina was knowledgeable and helpful throughout — I truly appreciated her service." Highly recommended Regina from Allu!

Lyn is friendly and did her best to get the best price for my bag. Thanks Lyn & ALLU!

It was my first visit to the store and the experience had been excellent and the entire was very smooth. Jennifer had been very friendly and her service was top notch. Would highly recommend her to my friends!

Experience was very good, staff was welcoming and provided good background on the process. Store was clean and comfortable. Setting an appointment was straightforward.

Regina was very nice and kind, she was patient with my queries and able to answer them in a timely manner.

Highly recommended nice staff nice to deal and very knowledgeable on d things u selling explain to u very clear

I had a great experience with this Allu ! Their response time was impressively fast, making the entire process smooth and efficient. The location is excellent for purchasing quality items. Highly recommend them to anyone in need of reliable service and great products!

Very professional & friendly, willing to share her opinion and advice.

Jennifer is very professional. She made my transaction very easy. Do make an appointment to see them.

I would like to extend my heartfelt thanks for the outstanding service provided by Delvin. He is very friendly and patience throughout the whole transaction. I highly recommend Allu to anyone looking to sell their jewellery. Great job.

I had an excellent experience this afternoon being served by Karen selling my Rolex watch. The whole process was smooth and hassle-free. Karen was knowledgeable about the market value and her professionalism gave me confidence throughout the transaction. I highly recommend Allu to anyone looking to sell their watch.

Aaron assisted and he was helpful, professional and knowledgeable. Prices quoted were also reasonable and overall an enjoyable experience. Highly recommended to sell your luxury items at Allu Orchard.

Lyn is professional and friendly.

Pleasant experience at Allu Orchard. The transaction was swift.

Great service, fuss-free, highly recommend. Special mention to Jennifer who was incredibly helpful.

It was my first time here, and I was assisted by Regina. She was highly professional, and I was able to sell my watch at a great price. I’ll definitely recommend this place to my friends!

Customer service was excellent and professional, been here twice and both experiences were great.

Great experience! Will sell my bags here next time

Professional and fast service

Jennifer was incredibly patient throughout the entire appointment. She took the time to address all my questions and concerns with care and attentiveness.

I recently visited ALLU @ Novena and I must say it was a fantastic experience!Lyn, who assisted me during my visit, was exceptionally friendly and passionate. She was able to answer all my questions and offer best insights. Her patience and professionalism truly made a difference!Overall, I highly recommend ALLU @ Novena (and of course Lyn) for anyone looking to sell their pre-owned luxury items!

I was quite apprehensive about selling my beloved items. Jennifer is very professional in the manner she handled my items, gentle and compassionate with her words! Thank you for your excellent service!

Thanks for ALLU and Jennifer for helping us on our transaction. Have a great chat as-well.

Zoe was very helpful in answering my questions and providing insights. She made my first visit a pleasant one. The transaction was seamless and quick as well!

Easy to make appt and good service.

Quick payment and good service as well

Very genuine and fast free. Staff explained the process in a very detailed manner. Highly recommend.

Friendly staff

Jennifer was very helpful and professional. She explained everything clearly and answered the many questions I had. Truly a gem and highly recommend those who need to sell their luxury goods to her!

Service by Zoe is great, the transaction and checking is very seamless! ☺️

Ms Jennifer is accomdating and friendly. Thank you and ALLU is highly recommended.

Friendly customer service given by jennifer!

Quick and Fast

I was attended by Regina. She is very attentive and friendly throughout the whole process.

Amazing service, friendliest staff, reliable experience! Shoutout to Jennifer for her brilliant service 🙂

Lyn was very accommodating and gentle when dealing with my item as well as myself. She made sure I felt comfortable and also secure during the process.Great experience!

Fast & excellent service provided 🙂

A comfortable very private office, and staff (Regina) was detailed in explaining the process and transaction.

Lyn is patient and able to explain the details well

Friendly and knowledgeable staff, highly recommended. Will come back to deal again

Great service and gotten a price close to what I wanted. Thanks

I had a great experience at Allu selling a few pre-loved bags, thanks to Jennifer’s professionalism and friendly service. She was knowledgeable, efficient, and made the process smooth and hassle-free. Highly recommend her if you're looking to sell your luxury items!

Lyn was very professional during my visit and answered all questions I had 😄

Such a fast process and value wise is acceptable! Not as bad as other places. Thank you Lyn for accommodating to my time and preference. Would seek your assistance for future trades! 💕

This is the second time I visited Allu. They are very professional and friendly. I was served by Lyn Wong, very nice and bubbly lady. I would strongly recommend Allu to all.

Amazing services by Karen, she is very experience, professional, detail and NICE! Will definitely look for her again for any selling and hopefully a buying next time (Allu doesn’t have buying service for now)! The entire selling process take a bit of time depending your amount of items to be evaluated, but upon confirmation till payment, everything can settle in 15mins, superb! Thank you Karen & Allu!

Great service from Regina and a very smooth transaction and professional. Very higly recommended if you want to sell your high value items

Best of the best, Lyn is so polite and PRO

Good customer service

Very great experience and service by zoey very descriptive and wonderful customer service definetly reccomend coming here to sell your luxury items and also will give you a flexible price

Smooth transaction and price point was great! Service and ambiance was wonderful 🙂

I the staff is very friendly and helpful. She is willing to share her experience and knowledge. I will return next time if I have things to sell.

Have a very pleasant visit to this place to sell my vintage Rolex watch. The incharge person in this office happen to be Jennifer, who is a very professional and knowledgeable lady. She is also very gentle in handling my watch. Transaction is smooth and price offered is reasonable.

My 1st timeto sell my bag here.Tq Lyn wong at Novena Square for her very politely ,friendly &greats service.Thumb up👍

I recently sold a used bag to this shop, and I had a great experience. Lyn who assisted me was incredibly professional and kind. She made the whole process smooth and stress-free, clearly explaining everything and offering a fair price for my bag. It’s always nice to encounter such good customer service. Highly recommend this shop if you're looking to sell your used bags!

I had a great experience here with staff Lyn. Consulting and working in silence without noise at the price I expected. Will come back next time.

Sold my used LV bag at a very good offer, enjoy my session with Jennifer, she is very nice and talkative.

Everything was smooth and all my enquiries were answered. The lady was very nice and professional

Very good

Lyn, is very polite and experience, helpful lady, I will give her 5 👍thumbs up.🤩

Pleasant experience. Staff was diligent & friendly.

My experience here is very good. Thanks to Jennifer who helps me since the start of the process until the end. The ambience is so comfy and no forcing feeling during discussion and price validation.